[Coming Soon] Facebook Business Extension 2.0

SHOPLINE_Support-All-Plan.jpgWe have launched the new Facebook Business Extension 2.0, you can integrate Facebook Business Manager, Facebook Page, Ads Account, Facebook Pixel, Instagram Business Account and Products together. This new 2.0 version can save time on products upload to Facebook and management. You can also set up the Facebook Ads easily and promote to your target audience. Please refer to below procedure to set up and enable the FBE 2.0.

 

 

Facebook Business Extension Set Up 

Step 1: Start Setting

Please go to Marketing & Tracker > Marketing and Install Plug-in at your admin panelEN_Step1-1.png

 

There will be a Facebook pop up window which show your login account. If you have not login yet, please login your Facebook account with Continue as "your account".

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Next step shows what you will be able to manage, and click "Get Started" after read

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Facebook will support more settings in the future, which thru "Facebook Business Manager" to control the access permission, please follow below Step 2 to make sure the options you set.

 

Step 2: Create / Select your Business Manager Account

If you have already login Facebook account without using Business Manager, you can create and named your Business Manager Account, by using either Company Name or Shop Name and click "Create"

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If you have already login Facebook account with Business Manager Account, you will be able to select the account and press "Continue". (If you would like to create new Business Manager account, please click "Create New")

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Step 3: Create / Select your Facebook Page

If you have already login Facebook account with Facebook Page and admin access, you will be able to select the Facebook Page and press "Continue". If you have Facebook Page but it shows "Create New Page" or the Facebook Page is not the one you would like to connect, please make sure your Facebook account have the admin access right. (If you would like to create a new Facebook Page, please click "Create New")

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If you have already login Facebook account without Facebook Page or admin access, it will show "Create New Page", please fill in the page name and click "Create"

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Step 4: Create / Select your Ad Account

Facebook Business Extension 2.0 require Ad Account in Business Manager
If you have not create any Ad Account, please named the ad account by using either Company Name or Shop Name and click "Create"

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If you have ad account in Business Manager, you will be able to select the ad account and press "Continue". If you have ad account but it shows "Create New" or the ad account is not the one you would like to connect, please make sure your ad account have the admin access right. (If you would like to create a new ad account, please press "Create New")

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Step 5: Create / Select your Pixel

Facebook Business Extension 2.0 require Pixel in Business Manager
If you have not create any pixel, please named the pixel by using either Company Name or Shop Name and click "Create"

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If you have pixel in Business Manager, you will be able to select the pixel and press "Continue". If you have pixel but it shows "Create New" or the pixel is not the one you would like to connect, please make sure your pixel have the admin access right. (If you would like to create a new ad account, please press "Create New")

If the pixel do not belong to Business Manager, please connect the pixel to Business Manager before set up, you can refer to: Add Ad Accounts in Business Manager

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Step 6: Create Catalog

The Catalog will synchronize SHOPLINE products to Facebook, suggest you can set up the name as "Facebook Page Name - SHOPLINE" for identification, and  click "Create"

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Step 7: Authorization

Authorization is required for the integration with SHOPLINE. Please keep the below 3 items ON. SHOPLINE will only be authorized for FBE integration and data transfer, which do not have access right on your ad account or Facebook Manager.

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Step 8: Compete Integration

Please press "Done" to complete the Facebook Business Extension integration.

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View Settings

Please go to Marketing & Tracker > Marketing and click "Manage settings" with a pop up window to view the settings.EN_Step8-3.png

 

1. View Facebook Page

On the left hand side of the pop up window, you can click on the "Page" to view your Facebook page.
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2. View Facebook Pixel

The pixel installed in Facebook Business Extension will automatically added in the Tracker Settings, it is not necessary to add it separately. At the same time, you can click on "Pixel" on the left to view the pixel name and pixel ID.EN_Step9-3.png

 

3. View Catalog

On the left hand side of the pop up window, you can click on the "Catalog" to view your Facebook Catalog. You also can click "Open Catalog Manager" to manage catalog setting and create "product sets".EN_Step9-4.png

 

 

Synchronize Products to Facebook Page

This function can show a "Shop" tab in Facebook Page, by synchronizing your products from SHOPLINE to Facebook Page for exposure. Customer can view your products directly and it can redirect to your online shop for checkout.EN_Step10-4.png

 

Step 1: Start Set Up

Please go to Marketing & Tracker > Marketing and click "Manage settings" with a pop up window to view the settings.EN_Step8-3.png

 

There is a pop up window and please click "Add More Features" and view "Create a Shop on Your Page"EN_Step10-1.png 

Step 2: Add plugin

After clicking "View", please read the instruction and "Add Plugin" to finish the set up. Facebook will review your shop and products within 24 hours.

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Step 3: Complete installation

It will show "Added" in "Add More Features" when the installation is completed.

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If you would like to check the synchronized products, please go to "Catalog" and click "Open Catalog Manager" to check your Facebook Catalog and set up your Facebook Ad.
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Important Notes

1. Will the Facebook Pixel be replaced after integrated Facebook Business Extension?

No. It will install a new Facebook Pixel for Facebook Business Extension.

2. Is Facebook Business Extension support all Merchants?

Yes. This feature supports all plans for Facebook Manager, Facebook page, Ad Account and Facebook Pixel to synchronize Facebook Catalog. but there are different limitations on products synchronization:

  • Premium Plan or above: Support All Products synchronization.
  • Basic / Advanced Plan: Support 10 new products created in Featured Category, if there is no products in Featured Category, system will grab the 10 new created products.

 

 

Cancel the linkage of Facebook Business Extension

If you want to cancel the linkage of Facebook Business Extension, you may simply click "Unlink my account" in "Marketing & Tracker" > "Marketing" to unlink it.EN_Step12.png 

 

 

 

 

 

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