Brand New Operation Dashboard

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When logged in to the admin, the Dashboard gives you an instant overview of your store. Now, we are proud to introduce our new Dashboard interface, which makes it easier for you to manage daily operations.

We have improved the display of key metrics in the new Dashboard. This includes metrics such as Page Views, Gross Merchandise Volume (GMV), Order Counts, etc. You can also compare the data across periods and take a quick glance at the growth of the operational performance.

We hope you enjoy the following optimizations as much as we do. Stay tuned for further updates!

 

 

Pending Messages and Orders

To help our merchants quickly follow up the messages and orders that are pending for review, we've listed the numbers of total unread messages, total unfulfilled orders and total unpaid orders on the Dashboard.EN_Step1.png

Items Introduction
Total Unread Messages The number of total unread messages in the Admin Panel. Click to enter the Message Center and see the unread messages.
Total Unfulfilled Orders The number of orders that the delivery status is "unfulfilled". Click to enter the Orders page and see all unfulfilled orders.
Total Unpaid Orders The number of orders that the payment status is "unpaid". Click to enter the Orders page and see all unpaid orders.

Note: "Total Unfulfilled Orders" and "Total Unpaid Orders" do not include canceled or removed orders. 

Click "Total Unfulfilled Orders" and "Total Unpaid Orders" will enter the "Orders" page. With other filters in the "Orders" page, such as Date, Order Status, etc., you can narrow the results when looking for specific orders.

 

 

Store Daily Operations: Metric Introduction

How's the sales performance recently? Is there a peak hour in my store? Is the new promotions driving traffic to my site?

The Dashboard shows data and the line charts of Order Counts, Sales, and Page Views of online stores, allowing you to find out the current performance of your store.EN_Step2.png

Items Description
GMV The total value of orders created in the selected time period.
Total Sales The total value of GMV excludes canceled orders in the selected time period.*
Gross Orders The number of orders created in the selected time period.
Total Orders The number of "Gross order" excludes canceled orders in the selected time period.*
Page Views  The total number of page views of the E-commerce store.
Newly Added Members The number of new members registered in the selected time period.

*If there is any change of orders (e.g. canceled orders, order split, or order edit action), the order amount difference will be counted on the date of taking action. 

The charts update hourly. If you are using our POS that all data are the Omni-channel data (total of the online + offline store data) except for the "page views" which counts only the online store data.

 

 

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1. Select Data Period

You can select the time period of your choice to look up the data. For easier comparison with the previous period, the current numbers are shown in the darker line and the previous numbers in the brighter line. The available time periods:

Time Period Period Description Comparison Period
Today Hourly data from 00:00 to the last hour Yesterday
Yesterday Hourly data of yesterday (24 hours) The day before yesterday
Last 7 Days Daily data of the past 7 days Previous 7 days (compare with the prior week)
Last 30 Days Daily data of the past 30 days Previous 30 days (compare with 30 days ago)

The system will calculate the Growth Rate between the two periods automatically.

Calculation:

(Selected Time Period - Comparison Period) ÷ Comparison Period

 

If you choose the time period is "Last 7 days". Take page views for example, the "Last 7 days" page view was 7,000 and the "Previous 7 days" page view was 6,500. The growth rate of the page views is 7.7%.

If you choose the time period is "Todays" looking for GMV at today 4:30 pm. The GMV of "Today til 4:00 pm" is USD 3,000 and the GMV of "Yesterdays at 4:00 pm" was USD 2,080. The growth rate of the page views is 44%.

 

2. More Data

For more analytical reports and functions, you can click the "More data" into Shoplytics or go to  "Report & Analytics > Shoplytics" from the menu on the left to enter Shoplytics.

 

3. Switch Tab

You can click the "GMV", "Total Sales", "Gross Orders", and "Total Orders" tab to switch to the data you want to see.

 

4. Go to the "Orders" page button

Click the button next to the "Gross Orders/Total Orders" toggle to enter the "Order" page and the orders of the selected period.

 

 

Today's Top Products

If you are interested in the effect of media exposure or promotion of certain products, you can’t miss out on the Top Products on Dashboard. The top five products can be sorted according to the order counts which include the product or the product's page views on that day.

To gain insight into product performance, you can make a comparison between short and long term data from "Products|Shoplytics".EN_Step4.png

Items Introduction
Product Name  Click to enter the product’s edit page.
Sold Click to rank the products with the most sold in the selected period.
Page Views Click to rank the products with the most viewed in the selected period.

 

 

 

 

 

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