Overview|Shoplytics

SHOPLINE_All-Plan.jpgIn "Overview", you can check key operating metrics including "Total Sales", "Total Orders", "Total Customer"..etc; and you can understand your shop's performance more via selecting specific analysis range and utilizing the comparison function.

*Please use PC / tablet to access Shoplytics. Currently, mobile device browsing is not supported.

 

 

Average Order Value and Returning Shopper Rate

The more orders placed, the more revenue in return. We offer the Average Order Value in Shoplytics to let you know the promotion campaign performance.

On the other hand, the returning shopper rate can show how many returned customers.

EN-Step1.png

Index  Index Description
Average Order Value Total Sales ÷ Total Orders (Excluded deleted and cancelled orders)
Returning Shopper Rate Returning Shoppers ÷ Total Shoppers
E.g. There are 100 shoppers in the selected time range, 30 of them are New shopper and 70 of them are returning shopper, the returning shopper rate is 70%.

 

 

Shop’s Page Views

EN_Step5.png

Index  Index Description
Shop's Page Views All page view included.*

* Please note that merchant's browsing records are also counted for the page views in the analytsis. 

 

GMV and Total Sales

EN-Step2.png

Index Index Description
Gross Merchandise Value Total value of created orders (Excluded deleted and cancelled orders)
Total Sales The sales amount from Total Orders, which includes product revenue/discount amount/delivery fee...etc; which is the amount customer ultimately pays. (Excluded deleted and cancelled orders)*

*If there is any change of orders (e.g. cancelled / deleted orders, order split or order edit action) , the order amount difference will count on the date of action done.


 

Gross Orders and Total Orders

EN-Step3.png

Index Index Description
Gross Orders Total gross orders created (Excluded deleted and cancelled orders)
Total Orders Total orders created (Excluded deleted and cancelled orders)*

 *If there is any change of orders (e.g. cancelled / deleted orders, order split or order edit action) , the order amount difference will count on the date of action done.

 

Total Shoppers

EN-Step4.png

Index Index Description
Total Shoppers  The total orders for non-repeated customers in selected time range; Total Shoppers may not equal to the sum of Shoppers Over Time.
For example, if the time range is 1/1-1/5; and Customer A has made orders on 1/1 and 1/3, then there will be +1 shopper count on 1/1 and 1/3 respectively; but the Total Shopper will be only +1.

 

 

Top 10 Products Sold

Index Index Description
Top 10 Products Sold Ordered by the quantity sold of each product

The Product Shoplytics (Support in Standard and Pro version) provide Top 100 products sold, you can refer to: Products|Shoplytics 

 

 

 

 

Have more questions? Submit a request

Comments