Amending Customer's email

Sometimes customers may request to change their order email, you can refer the followings: 

 

Step 1

Click the specific order number you want to amend in "Orders" page > Click "Edit" under "Customer details" section

AmendEmail_EN_1.png

 

Step 2

Clickon "Save" after inputting the new email address 

AmendEmail_EN_2.png 

 

Merchants can also view customer details and order history by clicking on "View Customer"

AmendEmail_EN_3.png

 

Remarks: In order to provide you with higher flexibility, you can now edit more order information apart from email address. For details, please refer to Order Edit article

 

 

Have more questions? Submit a request

Comments

Powered by Zendesk