Multiple Administrator


  • Advanced plan supports maximum 5 administrator accounts
  • Premium/ O2O plan supports maximum 10 administrator accounts 
  • Enterprise (Not available for new merchants), Advance Store Management Tools module support unlimited administrator accounts.


Step 1

Go to "Settings" > "Permission & Security"



Step 2

Click “Add” under "Staff Members"  


Enter the email of the person you want to add as staffadmin_eng_2.png


Step 3

Afterwards, you can edit the “Access Rights” of the staff by clicking the “Edit” button 


Staff without access rights to certain pages will be brought to this page


Step 4

Set password after receiving the emailadmin_4.png


For staff without an existing SHOPLINE account, they would have to set up a password in order to run the store


Remarks: For staff with an existing SHOPLINE account, they just have to click the top left shop icon to switch accounts in their admin panel
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