Multiple Administrator


  • e-Commerce, Social Commerce, and Retail POS plan support at most 5 administrator accounts.
  • Advanced plan supports at most 5 administrator accounts.
  • Premium/ O2O plan supports at most 10 administrator accounts. 
  • Enterprise (Not available for new merchants), Advance Store Management Tools module support unlimited administrator accounts.


Step 1

In the SHOPLINE Admin, go to [Settings] > [Permission & Security].



Step 2

Under the "Staff Members" list, click Add to create a staff record. 


Enter the email of the person you want to add as staff.admin_eng_2.png


Step 3

Merchants can edit the access rights of the staff by clicking the Edit button.

*請注意:線上商店後台權限、訊息中心權限、SHOPLINE Live 權限、智慧廣告系統權限、Kiosk 權限、POS 權限及 Shoplytics 權限,需要各別分開設定,即便該管理員僅在「管理後台權限」被賦予全權,是無法使用其他功能的。



Staff without access rights to certain pages will be brought to the page shown below.


Step 4

For staff with an existing SHOPLINE account, they just have to click the top left shop icon to switch accounts in their admin panel

Staff without a SHOPLINE account needs to set up a password before starting to manage the online store. Click the hyperlink from the email to set up a password. 









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