Product Overview | Post Sales

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SHOPLINE releases the "Product Overview" feature. You can view the real-time performance of your post sales from the SHOPLINE Admin.

*Note: You can view the product overview for the sales event posted on the Facebook Page, Facebook group, and Instagram post.

This article will cover the following:

 

1. Overview

Step 1

In the SHOPLINE Admin, go to [Social Commerce] > [Post sales], and select the sales event you want to view.

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Step 2

Click the "Product Overview" icon on the left menu to view the sales performance.

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2. Performance

You can view the "Performance" on the upper part of the "Product Overview" page.

  • Comments: The total number of comments while the event is open (including keyword or non-keyword comments)
  • Keyword Comments: The total number of comments containing the keywords while the event is open
  • Orders: The total number of orders created by customers in the post sales
  • Total Order Amount: The total amount of orders created by customers in the post sales
  • Total Paid Amount::The total paid amount of orders created in the post sales

*Note:

  • The totals in the Paid Amount are subject to the payment status and certain conditions. For more details, you can refer to the following article.
  • Currently, the Total Order Amount and Total Paid Amount only display the subtotal for the orders (not including the discounted amount).
  • The amount in Orders, Total Order Amount, and Total Paid Amount include the order you created for customers.

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3. Product Sales

You can view the "Product Sales" on the lower part of the "Product Overview" page.

  • Products: Display all products added to the post sales (product name, variant name, and price)
  • Keywords: Display the keywords for each product
  • Inventory: Display the inventory count in the Admin
  • Lock Inventory: If enabled, once the customer adds the product to the cart, the system will lock the inventory and spare the quota for the customer.
    *Note: For more details on Lock Inventory, please refer to the following article
  • Keyword Comments: Display the number of keyword comments in the post
  • Order(s): The total number of orders created in the post sales
  • Paid: The total number of paid orders in the post sales
  • Paid amount: The total amount of paid orders in the post sales

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A. Real-time Update

Click the Update button at the top to manually update the sales data.

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B. Quick search

You can enter the product name, keywords, or multiple keywords for a quick search.

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C. Display by Products/Variants

You can select to display by products or by variants (you can also view the variant by clicking the product).

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D. Adjust the product list order

You can adjust the sorting order for the Inventory, Lock Inventory, Keyword Comments, Order(s), Paid, and Paid Amount columns.

  • Click the column once: Sort in ascending order (from least to greatest)
  • Click the column twice: Sort in descending order (from greatest to least)
  • Click the column thrice: Unsort (no sorting)

*Notes:

  • The "Paid" column is sorted in descending order by default.
  • You can only sort one column at a time.

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E. Pin the product

Click the "Pin" icon on the product's left to pin it to the top. Click again to unpin.

*Note: You can pin multiple products at a time. 

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Read more

Facebook Post Sales | Social Commerce

 

 

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