Alipay Settings & Customer Interface


*This feature is supported in yearly plan only 

This article covers:


Integrate Alipay in your Payment Options

To setup Alipay as a payment option, merchants MUST apply for an Alipay account through SHOPLINE. Alipay account which is not applied through SHOPLINE cannot be used here. 

Transaction fee: 1.5% per order

If you are interested in applying for an Alipay account, please contact our Online Merchant Success Team and we will guide you through the application process. 

Customer Interface using Alipay

Step 1 : Choose "Alipay"

Customers choose "Alipay" as payment method > Click "Proceed to Checkout" PlaceOrderAlipay1_Eng_e.png


Customers fill in their information and delivery details > Click "Place Order" from your store 



Customers are then directed to Alipay's payment portal > Enter Phone Number to proceed 



Step 2 : SMS verification 

A SMS message is sent to the designated phone number for verification 



Step 3 : Successful verification

Customers have to enter their Alipay password as shown below after successful verification 



Step 4 : Payment Card Details

Customers are required to enter their Payment Card Details 



Step 5 : Done

Page as below is shown if the payment is successful > Press "Done" 



Step 6 : Confirmed 

Order confirmation page is redirected after payment is confirmed 







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