Inventory Out-of-Stock Reminder

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Merchants can now set "Inventory Out-of-Stock Reminder" for any product. When the quantity of a product reaches zero, and is published, SHOPLINE system will send an "Inventory Out-of-Stock Report" at 8:00 am and 5:00 pm every day. It's now a lot more convenient for you to control your product inventory. 

  

A. Setting Inventory Out-of-Stock Notification Email

  1. Please go to Admin Panel > Settings > Basic Settings, and click the "Advanced Settings".
  2. Enter the email address you'd like to receive the inventory Out-of-Stock reminder email in the "Inventory Out-of-Stock Notification Email" field.
  3. Click "Update" button to save your settings.

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 B. Setting Inventory Out-of-Stock Reminder

1. Respective Setting

a. Please go to Admin Panel > Products and Categories > Products, and click "Edit" button to go to the product edit page.

b. Click the "Settings" tab, and set "Inventory Out-of-Stock Reminder" to "Yes".

c. Click "Update" button to save your settings.

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2. Bulk Setting

You can set up bulk action to turn on/ off out-of-stock reminder for plenty of products.

a. Please go to Admin Panel > Products and Categories > My Products.

b. Select the products you want to set, then click the button “Bulk Actions”.

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3. Default Setting

a. If turned on, when adding new product, the out of stock reminder will be turned on automatically.

b. Place: Please go to Admin Panel > Settings > Product Settings > Out of Stock Reminder > Click "Update" button to complete setting.

c. At this phase default setting does not support bulk import new product.

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C. Send Inventory Out-of-Stock Report

  1. SHOPLINE system will create the "Inventory Out-of-Stock Report" and send it by e-mail to the "Inventory Out-of-Stock Notification Email" email address on 8 a.m and 5 p.m everyday.
  2. Click the "Download" button in the email to download the inventory Out-of-Stock report.

Remark: If there is no "out of stock" product when the system builds the report, or the out of stock products are unpublished, the system will not send the inventory Out-of-Stock report.

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D. Inventory Out-of-Stock Report Example

Remark: If the product doesn't have the inventory Out-of-Stock reminder turned ON, or the product is not published, the product will not be included in the report.

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